Transform Health’s recommendations 

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The development of the next Global Strategy on Digital Health for the period 2028–2033 is underway. Led by WHO, this includes consultations with Member States and other stakeholders between December 2025 and June 2026 to gather inputs and feedback to help shape its development.  

As part of this consultative process, Transform Health has set out the following recommendations to help inform the strategy. We believe that the next Global Strategy must:

This will help ensure the strategy drives measurable progress in digital health transformation that is prioritised and tracked to deliver Universal Health Coverage (UHC). It will also ensure that digital health is equitable, inclusive, rights-based and people-centred, to deliver health for all in the digital age. 

 

Prioritise critical issues 

Previous digital health frameworks have articulated strong aspirations, yet gaps remain. The next Global Strategy should sharpen its focus on key priority areas, including: equity and inclusion, governance, financing, institutional coordination, and technical architecture. These proposed priorities align with the five pillars of the Roadmap to 2030 and offer concrete areas for integration into the Global Strategy.​

a) Equitable, inclusive, people‑centred digital health ecosystems

Digital transformation must be designed with people at the centre. Too often, digital health initiatives prioritise technology deployment over participation, equity and trust. Digital health systems that are not inclusive risk deepening inequities and eroding trust. People‑centred, inclusive design will ensure digital health helps close, rather than widen, UHC coverage gaps.​

The Global Strategy should:

b) Rights‑based digital health and health data governance

Robust governance frameworks are foundational to responsible, ethical and equitable digital transformation. However, many countries lack comprehensive legislation and regulations governing health data, AI use, and digital tools.​ Without legal and regulatory guardrails, there are risks that the digital transformation could undermine rights and public confidence, or that digital tools and data won’t be fully harnessed for public benefit and to further health outcomes. Protecting people’s rights in the digital space is a prerequisite for sustained public trust in digital systems and tools.

The Global Strategy should:

c) Coordinated, sustainable investment aligned with national priorities

Digital health financing remains fragmented and overly focused on short‑term projects rather than long‑term system strengthening.​ Investment must reinforce sustainability, prioritise equity, be coordinated, and be guided by national strategies and priorities. Predictable, aligned, and integrated financing is central to ensuring digital transformation drives UHC progress rather than standalone pilots.​

The Global Strategy should:

d) Strong governance structures and national leadership to steward the digital health transformation

Digital transformation requires institutional clarity and cross‑sector coordination. Many countries lack formal governance structures that bring together health, ICT and finance Ministries and agencies.​ Where such leadership and coordination are absent, digital health investments and implementation will remain fragmented and undermine their contribution to UHC.​

The Global Strategy should:

e) Interoperable, secure and sustainable digital health architecture

Persistent fragmentation, weak interoperability and insufficient cybersecurity undermine health system efficiency and resilience.​ An interoperable, secure, and sustainable digital health architecture is crucial to connect systems, protect people, and strengthen health systems. 

The Global Strategy should:

 

Move decisively from vision to implementation 

The Global Strategy on Digital Health presents a critical opportunity to guide action on digital health, towards UHC progress by 2030. But, strategy alone is not enough. There is a need for political prioritisation, operational clarity, coordinated investment and accountability.​ The Roadmap to 2030: Health for All in the Digital Age offers a structured action‑oriented framework to support implementation of global commitments at national level.​ It is grounded in two core premises:​

    1. Government leadership and ownership are essential – digital transformation must be embedded in political programmes, legislation, costed plans and coordinated governance structures.​
    2. Civil society engagement drives political prioritisation and trust – governments act when citizens demand action. Meaningful participation strengthens legitimacy and accountability.​

Therefore, we encourage WHO and Member States to recognise and explicitly reference the Roadmap (as well as other nationally‑defined implementation frameworks) as a practical companion framework that can support national operationalisation of the Global Strategy. 

 

Embed robust reporting, monitoring and accountability

To support effective implementation, the next Global Strategy must include clear reporting, monitoring and accountability mechanisms to track progress – accountability must be built into the system. This is essential to move from articulating aspirations and guidance, to accountable commitments and action. These mechanisms should also make visible how digital health transformation contributes to and accelerates progress on UHC.​

This should include:

 

Delivering health for all in the digital age

If implemented boldly, the Global Strategy can accelerate progress towards UHC goals. But if implemented poorly, it risks reinforcing inequality, fragmentation and mistrust.​

The next Global Strategy on Digital Health must therefore (1) prioritise the key issues outlined; (2) be backed by concrete implementation support; and (3) establish robust monitoring, reporting and accountability arrangements, including a strong role for civil society.​ By doing so the Global Strategy can become a powerful engine for delivering health for all in the digital age – turning digital health from a series of isolated projects into a coherent, rights‑based transformation of health systems that advances equity and leaves no one behind.​